ResolveHQ

Manage customer emails and support tickets in your own account

By Rizvi

InstallOpens in your own Appflare
Stars
204
204 stars on the app's GitHub repository.
Installs
Under 10
Fewer than 10 Appflare users run this app, from anonymous usage data; smaller counts are not published.
Plan
Free
Runs on Cloudflare's free Workers plan.
License
Custom licenseSource-available
Source-available: free to run for personal or internal use; selling it, hosting it for others or sharing copies needs the author's permission
Version
0.3.4
Version 0.3.4.
Last tested
Oct 14
The catalog installed this version in a test account and it answered, on Oct 14, 2026.

About

A self-hosted alternative to Zendesk or Intercom.

A self-hosted helpdesk: a shared inbox fed by Email Routing, threaded tickets, SLAs and snoozes, a help center and knowledge base, customer ratings, reports, a scoped API and outbound webhooks, on D1, R2 and Queues.

Features

  • Handle customer email in a shared inbox, with replies sent through your Resend account
  • Assign tickets to teammates and organize them with priorities and tags
  • Save reusable replies for common questions
  • Set response deadlines around your working hours and holidays
  • Publish knowledge-base articles in a public help center
  • See ticket volume and response times, and export reports to CSV

Deploy ResolveHQ on Cloudflare

  1. Step 1: Set up Appflare in your Cloudflare account

    Once

    Appflare installs itself into your own Cloudflare account from your browser, and runs on the free Workers plan, as ResolveHQ does. See what ResolveHQ needs on your account.

    Set up AppflareAlready have Appflare? Install ResolveHQ

  2. Step 2: Install ResolveHQ

    The install form asks you for:

    • A domain of yours that can receive email

    Appflare generates a value for you: Session pepper.

    It also has eight optional settings you can leave for later.

    One switch on the form puts ResolveHQ behind Cloudflare Access, so only the people who use your Appflare can open it.

  3. Step 3: Finish setting it up

    After the install, Appflare shows two short steps for ResolveHQ, on its page.

With Appflare instead of by hand

  • Nothing to build on your computerAppflare sets itself up from your browser, with no API token to create and nothing to install.
  • Updates in one clickAppflare tells you when the catalog has a new version, and Update installs it.
  • Health checksAfter every install and update, Appflare checks that the app answers.
  • It stays in your own accountEverything runs on your Cloudflare account and your plan, and Appflare records what it creates, so an uninstall removes it.

What it needs on your account

  • D1 databaseThis app uses it
  • R2 storageThis app needs it
  • QueuesThis app uses it
  • Runs on a scheduleThis app uses it
  • Email RoutingThis app needs it
  • A domainThis app needs it

Questions

Does ResolveHQ run on Cloudflare's free plan?

Yes. ResolveHQ runs on Cloudflare's free Workers plan, and so does Appflare.

What does ResolveHQ create in my Cloudflare account?

Appflare creates a Worker for ResolveHQ and the resources it uses: D1 databases, R2 buckets, queues and cron triggers. It also uses Email Routing and a domain. Appflare records each resource it creates; an uninstall deletes them, keeping any data you choose to keep.

How do I update ResolveHQ?

When the catalog has a new version, ResolveHQ's page in Appflare says Update available. Select Update: Appflare takes a snapshot first, so you can roll back to the version before. You can also let Appflare update it automatically.

Is ResolveHQ open source?

Not quite: its code is public, but its license is source-available. Source-available: free to run for personal or internal use; selling it, hosting it for others or sharing copies needs the author's permission Its source code is at github.com/mirza-rizvi/ResolveHQ.

Links

Packaged for the catalog by MendyLanda.

Author

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